Privacy Policy

We collect different types of information to provide and improve our services.

Personal Information

• Full name
• Email address
• Phone number
• Date of birth (if required for travel)
• Passport and visa details (for bookings)
• Billing and payment details
• Travel preferences and booking history

Technical Information

• IP address
• Browser type and version
• Device information
• Location data (approximate)
• Cookies and tracking data

Communication Data

• Emails sent to us
• Chat or inquiry messages
• Customer support interactions

We may collect your data when you:

• Make a booking or reservation
• Fill out forms on our website
• Contact our support team
• Subscribe to newsletters or offers
• Use our search or enquiry tools
• Browse our website (via cookies and analytics tools)

Your information is used to provide a smooth and personalized travel experience, including:

• Processing bookings and payments
• Issuing tickets, vouchers, and confirmations
• Coordinating with airlines, hotels, and suppliers
• Providing customer support
• Sending important travel updates
• Improving website performance and services
• Preventing fraudulent transactions
• Complying with legal and regulatory requirements

To complete your travel arrangements, we may share necessary data with:

• Airlines and aviation partners
• Hotels and accommodation providers
• Transfer and transport companies
• Tour and activity operators
• Payment processing providers
• Visa processing partners (if applicable)
• Government or immigration authorities (when legally required)

We take payment security seriously.

• All payments are processed through secure encrypted gateways
• We do not store full credit/debit card details
• Sensitive payment data is handled only by certified payment providers
• Transactions are protected using industry-standard security protocols

Our website uses cookies and similar technologies to enhance your experience.

Cookies help us:

• Remember your preferences
• Improve website performance
• Analyze visitor behavior
• Personalize content and offers

We implement strong security measures to protect your data, including:

• Secure servers and encryption
• Access control and authentication systems
• Regular security monitoring
• Restricted internal access to sensitive data

We retain your personal data only for as long as necessary:

• To complete your bookings and services
• To comply with legal obligations
• For accounting and audit purposes
• To resolve disputes or support requests

Depending on applicable laws, you may have the right to:

• Access your personal data
• Request corrections or updates
• Request the deletion of your data
• Withdraw consent for marketing communications
• Request a copy of your stored information

Our website may include links to third-party websites.

We are not responsible for:

• Their content
• Their privacy policies
• Their data handling practices

In some cases, your data may be transferred to suppliers or partners outside your country for travel processing purposes.

We may update this Privacy Policy from time to time to reflect:

• Legal requirements
• Business changes
• System improvements