Terms & Conditions

All bookings made through Sidra Tours are subject to availability and supplier confirmation.

Your reservation will only be considered confirmed once:

• Full or partial payment has been received
• A confirmation email, voucher, or invoice has been issued
• The booking has been accepted by the relevant travel supplier

We reserve the right to decline or cancel any booking due to:

• Supplier unavailability
• Pricing errors
• Incomplete payment
• Suspicious or fraudulent activity

All prices displayed on our website are subject to:

• Availability at the time of booking
• Currency exchange fluctuations
• Government taxes and supplier surcharges

Accepted payment methods may include:

• Credit/Debit Cards
• Bank Transfers
• Online Payment Gateways

Cancellation requests must be submitted in writing via email.

Refund eligibility depends on:

• Airline fare rules
• Hotel cancellation policies
• Supplier terms and conditions
• Time remaining before departure

Please note:

• Some bookings may be non-refundable
• Certain suppliers may apply cancellation penalties
• Processing fees and bank charges may be deducted

Changes to confirmed bookings may incur additional charges.

This may include:

• Flight modifications
• Hotel amendments
• Passenger name corrections
• Date changes

Passengers are fully responsible for ensuring they possess:

• Valid passports
• Required visas
• Immigration documents
• Vaccination or health certificates where applicable

Sidra Tours is not liable for:

• Visa refusals
• Immigration denials
• Missed travel due to incomplete documentation

We strongly recommend verifying entry requirements before travel.

For your protection, we highly recommend comprehensive travel insurance covering:

• Medical emergencies
• Trip cancellation
• Lost baggage
• Travel delays
• Personal liability

Sidra Tours shall not be responsible for losses caused by unforeseen travel disruptions.

Sidra Tours acts as an intermediary between travelers and independent suppliers such as:

• Airlines
• Hotels
• Transfer providers
• Tour operators

We are not responsible for:

• Supplier delays or cancellations
• Schedule changes
• Service interruptions
• Overbookings
• Acts or omissions of third parties

Each booking remains subject to the supplier’s own terms and conditions.

Sidra Tours shall not be held responsible for circumstances beyond our control, including:

• Natural disasters
• Extreme weather
• Political unrest
• Government restrictions
• Pandemics
• Strikes or transportation disruptions

In such cases, refunds and compensation depend solely on supplier policies.

By using our website, you agree not to:

• Submit false or misleading information
• Attempt unauthorized access
• Copy or misuse website content
• Introduce harmful software or malicious activity

We reserve the right to suspend access for any misuse of the platform.

All content on this website, including:

• Branding
• Logos
• Text
• Graphics
• Images
• Website design

is the intellectual property of Sidra Tours and may not be reproduced without written permission.

Sidra Tours shall not be liable for:

• Indirect or consequential losses
• Missed flights or connections
• Additional travel expenses
• Supplier-related disruptions
• Visa or immigration issues

Our maximum liability shall not exceed the amount paid directly to us for the affected booking.

If you have any questions regarding these Terms & Conditions, please contact us:

Sidra Tours

Email: info@sidratours.com

Website: www.sidratours.com